For the latest advice and information on COVID-19 visit the NHS website.
COVID-19 terms and conditions 09.08.21
These additional terms and conditions will run alongside my standard terms and conditions until further notice. Where there is a conflict between the two, the additional terms and conditions will take precedence.
These additional terms and conditions may change at any time due to changing advice from government and industry.
COVID-19 customer risk acceptance
Your instructor will follow government and industry guidelines and put into place all reasonable and practicable measures to provide a safe environment for you the customer and the instructor. This will minimise the potential risk of spreading COVD-19 within the training vehicle.
In booking driving lessons with your instructor, you the customer accept that it is impossible to fully eliminate the potential risk of catching COVID-19 due to the fact we can't practice social distancing within a vehicle. You the customer agree that the instructor accepts no responsibility or liability for that risk, as such you agree that it is your choice and decision to freely accept those risks and abide by the terms set out below.
The most common symptoms of coronavirus (COVID-19) are recent onset of one or more of the following:
new continuous cough
loss of or change to your normal sense of smell or taste (anosmia)
If you develop one of these symptoms, you should follow the self-isolation guidance.
Pre-lesson confirmation and cancellations
Your instructor will contact you by text message, phone call or other agreed method before travelling to meet you the night before or on the day of your lesson, to confirm the booking and to make sure you are fit to drive.
For the safety of everyone the driving lesson must not go ahead if there is any doubt.
There will be no charge for late cancellations if someone has COVID- 19 symptoms, has tested positive for COVID-19 or for someone who has been advised to self isolate.
Hygiene and PPE
Your instructor will fully clean all contact areas inside and outside the vehicle with antibacterial & antiviral cleaning products before you enter the vehicle and after you leave the vehicle. Soft surfaces such as seats and hard to reach surfaces will be sprayed with a disinfectant spray.
You agree to wash your hands with warm soapy water for at least 20 seconds just before meeting your instructor and starting your lesson.
You agree to use hand sanitiser provided by your instructor free of charge before or immediately upon entering the vehicle.
Your instructor will provide you with an antiviral wipe before you enter the vehicle so you can wipe down the door handle and all contact points inside the vehicle.
Your instructor will avoid physical contact with you unless it is unavoidable.
The training vehicle will be thoroughly cleaned again inside and out with antibacterial & antiviral cleaning products at the end of each day or before the start of the next training day.
The DVSA have stated you must wear a face covering to take a practical test unless you have a good reason not to. This includes if:
you have a physical or mental illness or impairment, or a disability that means you cannot put on, wear or remove a face covering.
putting on, wearing or removing a face covering would cause you severe distress.
you need to remove it during your test to avoid harm or injury or the risk of harm or injury to yourself or others.
You need to say if you have a good reason not to wear a face covering when you arrange your test.
Your test will be cancelled if you come for your test without a face covering and you did not declare you could not wear one when you arranged your test.
For the above reasons and for the safety of everyone my policy will be the same, you the customer and your instructor must wear a face covering unless there is a good reason not to.
You will need to provide your own PPE, face mask or face covering and disposal gloves if you wish to wear gloves, at your own expense and put them on before entering the vehicle.
Face masks or face coverings can cause glasses to fog up, there are anti fogging products on the market and medical tape across the top of the nose where the face mask or face covering fits works to.
You the customer agree that the wearing of PPE, gloves and face covering does not impede your control of the vehicle or vision in any way. If the instructor thinks your control of the vehicle or vision is affected, and as such your safety is impeded in any way then they reserve the right to terminate the lesson. For this reason you agree to try out any PPE before you drive to test its suitability.
You will not be allowed to have a friend or relative sitting in the back of the vehicle during the lesson and you agree to keep items you bring with you such as bags or folders to a minimum.
Phones and keys should be kept in your bag or pocket and not stored in the vehicle. This is to reduce the risk of spreading the virus.
If your Instructor is required to give a demonstration by driving, they will wipe down all the controls before swapping seats. They will aim to avoid swapping seats unless it is absolutely necessary.
Air conditioning will only be used when necessary to clear the windows or in hot weather to cool the inside of the vehicle down when the temperature is affecting the customer's ability to concentrate and drive safely. This is because air conditioning can spread viruses.
The windows of the vehicle will be partially open throughout the lesson to aid ventilation unless this isn't practical because of heavy rain or smoke. So take the weather forecast into account on the day of your lesson.
To reduce risk of the spread of infection your instructor would strongly advise you to pay electronically in advance of the lesson. This can be made via bank transfer directly to your instructor (your instructor will supply you with their individual bank details).
Failure to pay in advance of the lesson may result in the lesson not going ahead, and payment will need to be made before any future lessons are booked.
Your instructors responsibilities:
Your instructor will inform you straight away and cancel all driving lessons if he needs to go in self isolation because:
he is showing signs of or tested positive for Covid-19 in the last 10 days.
he has been advised to self isolate by NHS Test and Trace.
If this is the case your instructor will refund the cost of the lesson or fee to use the car on the day of the driving test. Your instructor cannot be held responsible for any other costs incurred as a result of him having to postpone a lesson or test for whatever reason.
Your instructor will not refund the driving test fee, for this you will have to contact the DVSA. Your instructor will provide all the necessary information and help to support your claim for a driving test refund from the DVSA.
Your instructor will discuss with you any changes that the DVSA may impose regarding procedures for the day of your driving test once these have been announced via the DVSA.